COMPARE & SWITCH / AGENTIC NETWORK OPERATIONS
CommandLink vs. SolarWinds
AI investigates. CommandLink connects the rest.
Replace fragmented monitoring with AI agents that gather evidence and investigate issues. Connect the ticket work, keep your service desk, and add ISP, network and security services from the same partner.
Less manual investigation
Fewer disconnected tools
Software + services. One partner.
THE COMPARISON AT A GLANCE
What changes when
you choose CommandLink?
Choose among SolarWinds observability deployment options.
Bring monitoring, asset relationships and investigation into one working context.
Available in supported SolarWinds products.
Agents gather evidence and run checks. Your engineers inspect the finding and direct the next step.
An observability offering for hybrid infrastructure.
CommandLink ITSM syncs ticket work to ServiceNow, Jira and more. Your team keeps its service desk.
Published vendor approaches, not a feature-absence checklist. Confirm capabilities and service responsibilities in your evaluation. Services are scoped in your proposal.
COMMAND|MONITOR
AGENT / INVESTIGATION
AI follows the evidence.
Working assessment
01
Query interface metrics
Evidence attached
02
Run active network checks
Results attached
03
Assess related events
Finding assembled
Operator direction
“Check the adjacent circuit.”
COMPARE THE OPERATING APPROACH
SolarWinds and CommandLink.
Know what you are choosing.
Start with the published approach, then test the workflow and coverage your team needs.
Decision
SolarWinds · published approach
CommandLink · why make the move
Deployment
Offers both self-hosted and SaaS observability. [1]
Map the infrastructure and administration you can retire; retain the collectors and source access needed for your network.
Monitoring scope
Markets visibility across hybrid infrastructure. [1]
Validate your required device, interface, location and service coverage in a representative deployment.
AI workflow
SW1 is an AI agent in supported SolarWinds products. [3]
See agents gather evidence, run checks, retain scoped guidance and accept operator direction.
Your migration decision
The starting point depends on the products and edition you use. [2]
Compare your current workflow with a connected monitoring-to-investigation-to-ITSM demonstration.
Why make the move
Spend your time on the network. Let AI do the investigative legwork.
If every incident still means opening consoles, chasing circuit details and copying findings into tickets, your team is doing work the platform should help carry. Move to CommandLink for connected evidence, agentic investigation and a response workflow that stays with the incident.
Keep the coverage you depend on
Map your actual SolarWinds products, device checks, interface metrics, reports and escalation dependencies. Prove the essentials in Command|Monitor.
Put an agent on the investigation
See AI retrieve telemetry, run active checks and assemble evidence. Let your engineers inspect the finding and direct the next step.
Retire the validated overlap
After cutover, remove redundant licenses, management infrastructure and connections. Keep any specialist functions that remain necessary.
Software and the services behind the network
One partner for the platform and the operation.
CommandLink combines agentic software with ISP Connectivity, deep SD-WAN and SASE integrations, and NOC and SOC services. Choose self-managed, co-managed or pro-managed delivery around your team.
ISP Connectivity
Bring ISP services and Internet Aggregation into the same CommandLink relationship as monitoring and operations.
SD-WAN + SASE
Connect supported SD-WAN and SASE platforms to network and service context through deep integrations.
NOC + SOC services
Add operational and security services alongside the platform. Define responsibilities, coverage and escalation in your service scope.
See the CommandLink workflow
From network signals to AI investigation to ticket work.
Connect data and relationships, let agents investigate, and keep the response attached to the findings. Work directly in CommandLink or retain your supported service desk.
Connected network context
Bring supported telemetry, devices, locations and services into the investigation.
Inspectable AI work
Agents query metrics and logs, run checks and assemble evidence. Engineers review and direct the work.
Connected ticket work
Command|Monitor creates CommandLink ITSM tickets. Existing integrations sync the work to ServiceNow, Jira and other supported ITSM platforms.
A practical switching plan
Prove the replacement. Then retire the overlap.
Keep the existing workflow available while you validate a representative scope. Move the critical functions with clear owners and acceptance criteria.
01 | Map
Inventory the functions, tools and records you rely on. Include dependencies outside the network team.
02 | Prove
Compare coverage, actionable alerts, evidence quality, manual handoffs and ticket sync using real workflows.
03 | Switch
Cut over in stages, preserve required history and retire the tools and infrastructure you have replaced.
CONSOLIDATE THE OPERATION
The AI platform.
The network services.
The operating team.
One CommandLink relationship can bring together the software and the services your network depends on.
COMMANDLINK
AI-native software + connected ITSM
Monitor → Investigate → Coordinate → Respond
YOUR CHOICE
Self-managed · Co-managed · Pro-managed
Portfolio and delivery options. Included services, coverage and responsibilities are defined in your proposal.
PLAN YOUR MOVE FROM SOLARWINDS
Make your next incident
work differently.
Bring a recent incident. See the AI investigate, follow the connected ticket work and identify the tools you can retire. Leave with a concrete plan to move to CommandLink.
Opens CommandLink’s scheduling page. Include SolarWinds and your evaluation goals in the booking notes.
SolarWinds products, editions and renewal dates
Critical device checks, reports and alert policies
Servers, databases, collectors and dependent scripts
One recent incident with the steps your team took
ISP, SD-WAN/SASE, NOC/SOC needs and preferred management model
A few good questions
Get clear
on the details.
Can Command|Monitor replace SolarWinds?
Does every SolarWinds customer manage monitoring servers?
Will every SolarWinds module have an exact equivalent?
Your next operational advantage
Put AI to work.
Leave the sprawl behind.
Bring your stack and a recent incident.
See what your team can simplify.