THE COMMANDLINK DIFFERENCE
AI for your network.
A team behind your operation.
Combine agentic monitoring with ISP Connectivity, deep SD-WAN and SASE integrations, and NOC and SOC services. Run it yourself, work alongside CommandLink or choose a pro-managed service.
CONSOLIDATE THE OPERATION
The AI platform.
The network services.
The operating team.
One CommandLink relationship can bring together the software and the services your network depends on.
COMMANDLINK
AI-native software + connected ITSM
Monitor → Investigate → Coordinate → Respond
ISP Connectivity
Internet Aggregation
SD-WAN + SASE
Deep platform integrations
NOC services
Network operations
SOC services
Security operations
YOUR CHOICE
Self-managed · Co-managed · Pro-managed
Portfolio and delivery options. Included services, coverage and responsibilities are defined in your proposal.
A broader consolidation opportunity
Bring the software and service relationships together.
A software comparison is only part of the buying decision. Consider who provides connectivity, who operates the network, who supports security and how those teams coordinate when an incident occurs.
ISP Connectivity / Internet Aggregation
Combine ISP services with the CommandLink platform so connectivity and network operations can be planned together.
SD-WAN and SASE
integrations
Connect supported network and security platforms into shared operational context. Validate the telemetry and workflows for your vendors.
NOC and SOC
services
Add network operations and security services to the relationship. Define the responsibilities and escalation paths for each engagement.
Choose your operating model
Your team decides how much to own.
CommandLink offers self-managed, co-managed and pro-managed options. Shape the service around the team you have and the operational responsibility you want to retain.
Self-managed
Your team runs the day-to-day workflow using the CommandLink platform. Agree on the product and support scope.
Co-managed
Your team and CommandLink share defined operational responsibilities. Agree on ownership, handoffs and escalation.
Pro-managed
Select a CommandLink-led managed service for the agreed operational scope. Define service coverage, responsibilities and performance commitments.
Make the responsibility visible
Connect investigation to the people who act.
The AI investigation helps establish what is happening. The service model defines who acts on it. CommandLink ITSM connects ticket work across your chosen operating teams.
Network response
Define who investigates, who engages providers and who approves changes.
Security coordination
Define SOC responsibilities and the handoff between network and security teams.
Your ITSM or ours
Command|Monitor creates CommandLink ITSM tickets. Existing integrations sync the work to ServiceNow, Jira and more.
A few good questions
Get clear
on the details.
Are ISP, NOC and SOC services included in every monitoring edition?
How do we choose between self-managed, co-managed and pro-managed?
Can we begin with monitoring and discuss additional services?
Your next operational advantage
Put AI to work.
Leave the sprawl behind.
Bring your stack and a recent incident.
See what your team can simplify.