COMPARE & SWITCH / AGENTIC NETWORK OPERATIONS
AI investigates. CommandLink connects the rest.
Replace fragmented monitoring with AI agents that gather evidence and investigate issues. Connect the ticket work, keep your service desk, and add ISP, network and security services from the same partner.
Less manual investigation
Fewer disconnected tools
Software + services. One partner.
THE COMPARISON AT A GLANCE
What changes when
you choose CommandLink?
Network management with a cloud-connected collector
Bring monitoring, asset relationships and investigation into one working context.
Analyzes alerts and context, with evidence and next checks.
Agents gather evidence and run checks. Your engineers inspect the finding and direct the next step.
Discovery, mapping and monitoring for network teams.
CommandLink ITSM syncs ticket work to ServiceNow, Jira and more. Your team keeps its service desk.
Published vendor approaches, not a feature-absence checklist. Confirm capabilities and service responsibilities in your evaluation. Services are scoped in your proposal.
Watch the agent gather evidence and build a finding your engineers can inspect. Keep the investigation connected to the response.
Bring your own incident to the evaluation.
COMMAND|MONITOR
AGENT / INVESTIGATION
AI follows the evidence.
Working assessment
01
Query interface metrics
Evidence attached
02
Run active network checks
Results attached
03
Assess related events
Finding assembled
Operator direction
“Check the adjacent circuit.”
COMPARE THE OPERATING APPROACH
Auvik and CommandLink.
Know what you are choosing.
Start with the published approach, then test the workflow and coverage your team needs.
Decision
Auvik · published approach
CommandLink · why make the move
Network visibility
Provides network discovery, mapping and monitoring. [1]
Validate device health, interfaces and location/service context against the network you operate.
Deployment
Uses a lightweight collector connected to its cloud service. [1]
Evaluate public checks, vendor APIs and behind-firewall collection; private networks can still require collectors.
AI investigation
Its AI Troubleshooting Agent analyzes alerts and network context, presents evidence and recommends next checks. [2]
Demonstrate agent tools, active checks, inspectable findings, operational memory and human direction in one incident.
Decision scope
A network-management platform with its own AI capabilities. [1]
Compare the complete CommandLink workflow, including alerting and connected ITSM, against the tools your team uses together.
Why make the move
A clear network map is the beginning. Get the investigation and response too.
If your network view is clear but the next steps still cross three tools and two teams, the work is fragmented. Choose CommandLink to connect monitoring, AI investigation, alerting and ticket work, with network and security service options behind it.
Connect visibility to investigation
Relate device and interface signals to locations and services, then let the agent investigate the evidence.
Bring knowledge into the work
Capture equipment constraints and operator feedback in scoped memory. Reduce the context the next engineer has to reconstruct.
Connect
the response
Command|Monitor creates CommandLink ITSM tickets. Existing integrations sync the work to ServiceNow, Jira and other supported platforms.
Software and the services behind the network
One partner for the platform and the operation.
CommandLink combines agentic software with ISP Connectivity, deep SD-WAN and SASE integrations, and NOC and SOC services. Choose self-managed, co-managed or pro-managed delivery around your team.
ISP Connectivity
Bring ISP services and Internet Aggregation into the same CommandLink relationship as monitoring and operations.
SD-WAN + SASE
Connect supported SD-WAN and SASE platforms to network and service context through deep integrations.
NOC + SOC services
Add operational and security services alongside the platform. Define responsibilities, coverage and escalation in your service scope.
See the CommandLink workflow
From network signals to AI investigation to ticket work.
Connect data and relationships, let agents investigate, and keep the response attached to the findings. Work directly in CommandLink or retain your supported service desk.
Connected network context
Bring supported telemetry, devices, locations and services into the investigation.
Inspectable AI work
Agents query metrics and logs, run checks and assemble evidence. Engineers review and direct the work.
Connected ticket work
Command|Monitor creates CommandLink ITSM tickets. Existing integrations sync the work to ServiceNow, Jira and other supported ITSM platforms.
A practical switching plan
Prove the replacement. Then retire the overlap.
Keep the existing workflow available while you validate a representative scope. Move the critical functions with clear owners and acceptance criteria.
01 | Map
Inventory the functions, tools and records you rely on. Include dependencies outside the network team.
02 | Prove
Compare coverage, actionable alerts, evidence quality, manual handoffs and ticket sync using real workflows.
03 | Switch
Cut over in stages, preserve required history and retire the tools and infrastructure you have replaced.
CONSOLIDATE THE OPERATION
The AI platform.
The network services.
The operating team.
One CommandLink relationship can bring together the software and the services your network depends on.
COMMANDLINK
AI-native software + connected ITSM
Monitor → Investigate → Coordinate → Respond
YOUR CHOICE
Self-managed · Co-managed · Pro-managed
Portfolio and delivery options. Included services, coverage and responsibilities are defined in your proposal.
PLAN YOUR MOVE FROM AUVIK
Make your next incident
work differently.
Bring a recent incident. See the AI investigate, follow the connected ticket work and identify the tools you can retire. Leave with a concrete plan to move to CommandLink.
Opens CommandLink’s scheduling page. Include Auvik and your evaluation goals in the booking notes.
Devices, sites and required network checks
Mapping, configuration-management and remote-access needs
Current alerting, ticketing and investigation workflows
Your billable inventory and one recent network incident
ISP, SD-WAN/SASE, NOC/SOC needs and preferred management model
A few good questions
Get clear
on the details.
Why switch if Auvik already has AI?
Can we keep ServiceNow or Jira?
Will our network-management features carry over?
Will CommandLink be cheaper?
Your next operational advantage
Put AI to work.
Leave the sprawl behind.
Bring your stack and a recent incident.
See what your team can simplify.