Command|Monitor
Agentic network operations
Your network.
Monitored and investigated by AI.
Connect scattered data. Replace fragmented tools. Put AI agents to work investigating issues, with evidence your team can inspect and act on.
Your ITSM or ours. CommandLink ITSM syncs ticket work to ServiceNow, Jira and other supported platforms.
Connected data
AI investigation
Your ITSM or ours
Your team is doing the integration
Every extra handoff delays the answer.
The monitoring console shows a fault. Another tool sends the page. The circuit details live in a spreadsheet. The explanation lives with the engineer who is off shift. Your team has to assemble the incident before it can resolve it.
Scattered
data
Vendor portals, spreadsheets and tribal knowledge leave engineers reconstructing context under pressure.
Fragmented
response
Moving between monitoring, alerting, AIOps and tickets repeats the investigation and separates findings from action.
Another system to maintain
Monitoring servers, databases, upgrades and connections between tools consume time that could improve the network.
From tool sprawl to agentic operations
Your engineers should not be the connection between tools.
Bring the overlapping work into Command|Monitor. Give AI the context to investigate and your people the evidence to act.
Scattered context
Vendor portals · spreadsheets · tribal knowledge
Connected context
Verified sources, asset relationships, location/service context and scoped operator guidance.
Separate monitoring
Monitoring software such as SolarWinds
Network monitoring
Device and interface health connected to the AI investigation.
Separate paging
Alerting tools such as PagerDuty
Alerting + response
Grouping, notification and escalation through CommandLink capabilities.
A separate AIOps layer
AIOps tools such as BigPanda + investigation handoffs
Agentic investigation
Agents gather evidence, run checks and build findings you can inspect.
Disconnected ticket work
Copy findings into another queue
Your ITSM or ours
Command|Monitor creates CommandLink ITSM tickets; existing integrations sync the work to ServiceNow, Jira and more.
Shared context → AI investigation
→ accountable response
Fewer consoles to switch between. Less context to rebuild. A clearer path to action.
Named tools illustrate familiar software categories, not feature-equivalence claims. Validate replacement coverage, edition inclusions and integration scope in your evaluation.
Scroll through the agentic workflow
The signals connect.
The investigation moves.
Follow one illustrative incident. See how the work changes when AI and your network context come together.
A new operating rhythm
From watching the network to understanding it.
Your team needs more than another signal. Command|Monitor brings telemetry, asset relationships, investigation and response into one working context. AI starts with the evidence and helps your people move the issue forward.
Investigate automatically
Agents query logs and metrics, run active checks and assemble findings with supporting evidence.
Understand the impact
Connect devices, interfaces, locations and services to see the scope of an incident.
Turn insight into action
Carry findings into cases, notifications, monitoring changes and response workflows.
Built for the network you run
Every signal adds context.
Bring your network and infrastructure into focus through SNMP, ICMP, vendor APIs, logs, metrics, traces and flow data. Connect the environment you already operate.
Beyond availability
Follow latency, loss, bandwidth, device resources and interface health alongside the events that explain them.
Across vendors
Connect Fortinet, Meraki, Versa, Cato, UniFi and other network platforms in a shared operational view.
Inside every location
Extend collection behind the firewall and relate observations to the places and services your business depends on.
Intelligence you can inspect
The evidence stays in the conversation.
AI findings should be useful to the person accountable for the network. Inspect the charts, log lines and tool results behind a conclusion. Add context, challenge a finding or redirect the investigation.
A working investigation
AI and operators build a living investigation document with findings, evidence, comments and next steps.
Operational memory
Carry equipment context and operator feedback into the next investigation, with scoped memory and visible learning.
Control at every step
Review agent activity, cancel work, reopen a case and inspect the audit trail.
Network teams
Investigate the incident with telemetry, dependencies and AI findings already connected. Spend less time moving between consoles.
CTO / CIO / CISO
See affected locations, recurring issues and accountable response. Follow a summary back to the underlying evidence.
Your ITSM or ours
Use CommandLink case workflows or connect the response to your existing service desk. Modernize network operations without forcing a ticketing migration.
Ready for a different operating model?
Your next platform starts with a better comparison.
See how CommandLink fits the work you do today and the stack you want to simplify.
Replace legacy monitoring. Explore the switching case and evaluation plan.
Unify network operations. Explore the switching case and evaluation plan.
Consolidate the monitoring and AIOps stack. Explore the switching case and evaluation plan.
Connected work. Your chosen service desk.
Your ITSM or ours.
The work stays connected.
Command|Monitor creates tickets in CommandLink ITSM. Existing integrations sync the ticket work to ServiceNow, Jira and other supported ITSM platforms.
01
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Investigate
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Connect the work
ServiceNow
Jira
More ITSM platforms
A few good questions
Get clear
on the details.
How does Command|Monitor fit into CommandLink?
How do we evaluate our environment?
Can we replace our existing monitoring stack?
Do we need to replace our ITSM?
See how the work moves
One incident.
A complete picture.
See the handoffs disappear as AI gathers evidence and CommandLink ITSM syncs the ticket work to your chosen service desk.
Your next operational advantage
Put AI to work.
Leave the sprawl behind.
Bring your stack and a recent incident.
See what your team can simplify.