1

World Map

Symbols

Location

Business Location

HQ

1

Open Cases

Health

Location Up

Location Down

Location Degraded

The #1 AI-Native IT Operations Platform

Fix Downtime Fast:
Go From Too Many IT Vendors to One Accountable Platform

The Problem: A site's internet is down. ISP and SD-WAN support say nothing's wrong. The firewall is quiet. Now your team is stuck digging for a root cause. Good luck.

The Solution: CommandLink unifies internet, SD-WAN, SASE, security, hardware, monitoring, ticketing, and support for all locations on one platform. It helps teams speed up incident diagnosis and resolution. No tool hopping, vendor finger-pointing, or guesswork. It’s an easier way to manage a distributed network. (This map simplifies our platform's monitoring feature. Hover over locations. Use the sample "Support", "Utility", and "Radar" buttons!)

The Problem: A site's internet is down. ISP and SD-WAN support say nothing's wrong. The firewall is quiet. Now your team is stuck digging for a root cause. Good luck.

The Solution: CommandLink unifies internet, SD-WAN, SASE, security, hardware, monitoring, ticketing, and support for all locations on one platform. It helps teams speed up incident diagnosis and resolution. No tool hopping, vendor finger-pointing, or guesswork. It’s an easier way to manage a distributed network.

A Platform Trusted by the Best in IT

A Platform Trusted by the Best in IT

Network outages take too long to fix.

If the internet went down at a critical site at 3:00 a.m., could you fix it right away? Lean network and security teams can't move fast when inventory, telemetry, monitoring, and support are fragmented across vendors and tools. Until everything is unified on one platform, your teams will spend more time hunting for answers than fixing incidents.

Bandwidth Use

Ticketing

5G/LTE

Fiber

Satellite

Cable

Voice

SD-WAN

ITSM

ISP Aggregator

Packet Loss

Memory

SWG

NDR

Latency

Billing

XDR

MDR

FWaaS

CASB

Global Cloud Net.

"Unified" Mgmt.

ZTNA

SIEM

Bandwidth Use

Ticketing

5G/LTE

Fiber

Satellite

Cable

Voice

SD-WAN

ITSM

ISP Aggregator

Packet Loss

Memory

SWG

NDR

Latency

Billing

XDR

MDR

FWaaS

CASB

Global Cloud Net.

"Unified" Mgmt.

ZTNA

SIEM

Automatically Updated, Unified & Normalized Data

Automatically Updated &
Normalized Data

Automatically Updated, Unified & Normalized Data

How do you fix a network outage caused by missing inventory?

Most data normalization is manual. Inevitably, stuff drifts out of sync and causes problems. CommandLink automatically ingests, unifies, and normalizes ISP, SD-WAN, SASE, security, and hardware inventory/telemetry so AI can analyze all of it. Inventory stays current, new assets auto-associate to sites, alerts are de-duped and contextualized, and cross-system views don’t require custom mapping.

Cross-system visibility and auto-correlated signals.

Time-to-root-cause measured in minutes, not war rooms.

Versatile automation.

Zero unnecessary support escalations.

63%

Faster

Incident resolution, on average.

Cross-system visibility and auto-correlated signals.

Time-to-root-cause measured in minutes, not war rooms.

Versatile automation.

Zero unnecessary support escalations.

63%

Faster

Incident resolution, on average.

Cross-system visibility and auto-correlated signals.

Time-to-root-cause measured in minutes, not war rooms.

Versatile automation.

Zero unnecessary support escalations.

63%

Faster

Incident resolution, on average.

Correlate signals
no one else can.

Correlate signals
no one else can.

Correlate signals no one else can

ISP

Signals

Hardware

Signals

Network

Signals

AI-Led
Context

Utility Outage

Signals

Security

Signals

Weather

Signals

ISP

Signals

Hardware

Signals

Network

Signals

AI-Led
Context

Utility Outage

Signals

Security

Signals

Weather

Signals

ISP

Signals

Hardware

Signals

Network

Signals

AI-Led
Context

Utility Outage

Signals

Security

Signals

Weather

Signals

Customers get 63% faster resolution, on average.

Customers get 63% faster resolution, on average.

Example: We API directly into the power and weather grids. Imagine quickly correlating a network outage with a power outage. This degree of visibility unlocks powerful automation, like remote power cycling, deduped alerts, context-rich tickets, incident prioritization, and ticket triage.

Example: We API directly into the power and weather grids. Imagine quickly correlating a network outage with a power outage. This degree of visibility unlocks powerful automation, like remote power cycling, deduped alerts, context-rich tickets, incident prioritization, and ticket triage.

One Platform

Simplify End-to-End Management

Get a formidable mix of software, AI & human power.

The best IT teams aren’t adding more dashboards. They’re reducing handoffs and dead ends.

They don’t just collect telemetry. They turn it into a story teams (and automation) can act on.

01

Strategize & Design

Start with a Redundant & Diverse Network

Each customer is assigned an expert network design engineer. We learn your current state and future goals and apply our wealth of experience to build a redundant, diverse, resilient, and ROI rich solution.

Learn More

01

Strategize & Design

Start with a Redundant & Diverse Network

Each customer is assigned an expert network design engineer. We learn your current state and future goals and apply our wealth of experience to build a redundant, diverse, resilient, and ROI rich solution.

Learn More

01

Strategize & Design

Start with a Redundant & Diverse Network

Each customer is assigned an expert network design engineer. We learn your current state and future goals and apply our wealth of experience to build a redundant, diverse, resilient, and ROI rich solution.

Learn More

02

Deploy

Fast Rollouts & Smooth Transitions

As global hardware and technology fulfillment experts, we handle 100% of deployments and ensure your needs are met quickly and efficiently, so you can stay agile and responsive in a dynamic environment.

Learn More

02

Deploy

Fast Rollouts & Smooth Transitions

As global hardware and technology fulfillment experts, we handle 100% of deployments and ensure your needs are met quickly and efficiently, so you can stay agile and responsive in a dynamic environment.

Learn More

02

Deploy

Fast Rollouts & Smooth Transitions

As global hardware and technology fulfillment experts, we handle 100% of deployments and ensure your needs are met quickly and efficiently, so you can stay agile and responsive in a dynamic environment.

Learn More

03

Ingest

Integrate Trusted Solutions

We integrate only the most trusted connectivity, networking, security, and hardware vendors. 5,000+ global ISPs (and counting); Versa, Fortinet, Meraki, Cisco, and more.

Learn More

03

Ingest

Integrate Trusted Solutions

We integrate only the most trusted connectivity, networking, security, and hardware vendors. 5,000+ global ISPs (and counting); Versa, Fortinet, Meraki, Cisco, and more.

Learn More

03

Ingest

Integrate Trusted Solutions

We integrate only the most trusted connectivity, networking, security, and hardware vendors. 5,000+ global ISPs (and counting); Versa, Fortinet, Meraki, Cisco, and more.

Learn More

04

Unify

Time-Series, Relational & Vector Databases

We're the only platform that standardizes inventory and telemetry into time-series, relational, and vector databases for AI analysis. You get the industry's widest observability and clearest signal.

Learn More

04

Unify

Time-Series, Relational & Vector Databases

We're the only platform that standardizes inventory and telemetry into time-series, relational, and vector databases for AI analysis. You get the industry's widest observability and clearest signal.

Learn More

04

Unify

Time-Series, Relational & Vector Databases

We're the only platform that standardizes inventory and telemetry into time-series, relational, and vector databases for AI analysis. You get the industry's widest observability and clearest signal.

Learn More

05

Secure

Network-Derived Security

If needed, we then secure the network with XDR/MDR solutions. Detect credential misuse and lateral movement. Identify unmanaged devices. Validate control effectiveness. We see what others miss because we are the network.

05

Secure

Network-Derived Security

If needed, we then secure the network with XDR/MDR solutions. Detect credential misuse and lateral movement. Identify unmanaged devices. Validate control effectiveness. We see what others miss because we are the network.

05

Secure

Network-Derived Security

If needed, we then secure the network with XDR/MDR solutions. Detect credential misuse and lateral movement. Identify unmanaged devices. Validate control effectiveness. We see what others miss because we are the network.

06

Monitor

Cross-System Visibility

Harnessing the unified data layer, we then provide clear and actionable monitoring across ISPs, SD-WAN, SASE, and security telemetry. Track bandwidth utilization, latency, packet loss, high CPU, memory, and more. (Coming soon: temperature.)

Learn More

06

Monitor

Cross-System Visibility

Harnessing the unified data layer, we then provide clear and actionable monitoring across ISPs, SD-WAN, SASE, and security telemetry. Track bandwidth utilization, latency, packet loss, high CPU, memory, and more. (Coming soon: temperature.)

Learn More

06

Monitor

Cross-System Visibility

Harnessing the unified data layer, we then provide clear and actionable monitoring across ISPs, SD-WAN, SASE, and security telemetry. Track bandwidth utilization, latency, packet loss, high CPU, memory, and more. (Coming soon: temperature.)

Learn More

07

Correlate

Cross-System Analysis

Immediately correlate cross-system signals you've never been able to for unmatched context. We map dependencies automatically. For example, see how a fiber cut in Miami impacts your POS system.

07

Correlate

Cross-System Analysis

Immediately correlate cross-system signals you've never been able to for unmatched context. We map dependencies automatically. For example, see how a fiber cut in Miami impacts your POS system.

07

Correlate

Cross-System Analysis

Immediately correlate cross-system signals you've never been able to for unmatched context. We map dependencies automatically. For example, see how a fiber cut in Miami impacts your POS system.

08

Predict

Preventive Reporting

Predict outages and performance issues faster than anyone, thanks to deeper context from correlated, cross-system monitoring and reporting.

Learn More

08

Predict

Preventive Reporting

Predict outages and performance issues faster than anyone, thanks to deeper context from correlated, cross-system monitoring and reporting.

Learn More

08

Predict

Preventive Reporting

Predict outages and performance issues faster than anyone, thanks to deeper context from correlated, cross-system monitoring and reporting.

Learn More

09

Alert

Deduped, Context-Rich & Customized

Get context-aware updates from de-duped alerts. Auto-suppress maintenance windows. Only wake you for real problems.

Learn More

09

Alert

Deduped, Context-Rich & Customized

Get context-aware updates from de-duped alerts. Auto-suppress maintenance windows. Only wake you for real problems.

Learn More

09

Alert

Deduped, Context-Rich & Customized

Get context-aware updates from de-duped alerts. Auto-suppress maintenance windows. Only wake you for real problems.

Learn More

10

Respond

Automated & Human Resolution

Get powerful automation like remote power cycling. Get a proactive, 24/7, on-demand, Tier 3 NOC and/or SOC governed by 10-minute response AND 1-hour network config change SLAs. No more unnecessary and unreliable support.

Learn More

10

Respond

Automated & Human Resolution

Get powerful automation like remote power cycling. Get a proactive, 24/7, on-demand, Tier 3 NOC and/or SOC governed by 10-minute response AND 1-hour network config change SLAs. No more unnecessary and unreliable support.

Learn More

10

Respond

Automated & Human Resolution

Get powerful automation like remote power cycling. Get a proactive, 24/7, on-demand, Tier 3 NOC and/or SOC governed by 10-minute response AND 1-hour network config change SLAs. No more unnecessary and unreliable support.

Learn More

Plus: One simplified bill for everything.

Curious what a consolidated bill looks like? We'll email you one.

Plus: One simplified bill for everything.

Curious what a consolidated bill looks like? We'll email you one.

Plus: One simplified bill for everything.

Curious what a consolidated bill looks like?
We'll email you one.

Features

Features

We’re Built Differently

We’re Built Differently

Swipe

Feature

CommandLink

ISPs

Aggregators

ITSMs

ITIMs

Platform-integrated internet

Platform-integrated SD-WAN & SASE

Platform-integrated XDR, NDR, MDR, SIEM

Cross-system AI analysis & correlation

Unified monitoring and alerts

Remote power cycling

Automated ticketing

ITSM (optional)

Owns incident resolution

24/7/365 proactive NOC & SOC

1-hr network config change SLA

Dedicated strategy & design

SLA-backed hardware deployment

Global smart hands

Feature

CommandLink

ISPs

Aggregators

ITSMs

ITIMs

Platform-integrated internet

Platform-integrated SD-WAN & SASE

Platform-integrated XDR, NDR and/or MDR

Cross-system AI analysis & correlation

Unified monitoring and alerts

Remote power cycling

Automated ticketing

ITSM (optional)

Owns incident resolution

24/7/365 proactive NOC & SOC

1-hr network config change SLA

Dedicated strategy & design

SLA-backed hardware deployment

Global smart hands

Trusted by Elite Global Business

Our customers generate $400+ Billion in Revenue & Trust CommandLink with Critical IT Infrastructure

0%

0%

0%

0%

Uptime (with SD-WAN)

Uptime (with SD-WAN)

0%

0%

0%

0%

Tier 1 Diagnosis

0%

0%

0%

0%

Circuit Savings, On Average

Telco

Savings

0K +

0K +

0K +

0K +

Tickets Monthly

Tickets

Monthly

Ready to cut incident resolution time by

0% ?

0% ?

Ready to cut incident resolution time by

0% ?

0% ?

How to Get Started

How to Get Started

Path 1: Connect

Replace ISPs (Expiring Contracts)

Step 1: We strategize and design 100% of a proof-of-concept (POC) project for expiring ISP contracts.

Step 2: We verify diversity, availability, and pricing of new circuits and send a verified quote.

Step 3: We deploy 100% of the POC project.

Step 4: Upon POC project success, we help plan the migration of your network's remaining circuits.

Step 5: You choose a self-managed, co-managed, or pro-managed service.

Step 6: You choose to use your ITSM or ours.

Path 2: Connect

Integrate ISPs (No Expiring Contracts)

Step 1: Integrate contracted circuits into CommandLink to unify your ISP inventory and telemetry. Benefit from AI-led monitoring, alerts, ticketing, and reporting.

Continue to Step 1 in Path 1 when contracts near expiration.

Path 3: Network

Select or Integrate
SD-WAN/SASE

SD-WAN & SASE First

Step 1: We review your environment, critical apps, workflows, security, cloud posture & business objectives.

Step 2: Tailored SD-WAN / SASE design leveraging best-fit technology to meet defined objectives.

Step 3: Align on deployment scope, timelines, and requirements.

Step 4: Network diagram & phased implementation plan developed & executed.

Step 5: Continuous Tier 3 engineering support and proactive service management

Get in touch.

Reach out to discover how CommandLink can support your growth.

Get in touch.

Reach out to discover how CommandLink can support your growth.

Get in touch.

Reach out to discover how CommandLink can support your growth.