CONNECT YOUR ENVIRONMENT
Your vendors.
One operational context.
Bring network platforms, collection protocols and service workflows together. Understand what each connection contributes before you deploy.
INTEGRATION DIRECTORY
Find your connection.
Network APIs
Fortinet
FortiGate / FortiManager
SLA, throughput, CPU, memory and configuration drift.
Setup & evaluation notes
API access with permissions scoped to the devices and telemetry in the evaluation.
Network APIs
Cisco Meraki
Meraki Dashboard API
Uplink loss, latency, usage and configuration-change log.
Setup & evaluation notes
Dashboard API credentials and access to the relevant organizations and networks.
Network APIs
Versa
Director + Analytics
Per-circuit SLA and application traffic.
Setup & evaluation notes
Access to the relevant Director and Analytics telemetry endpoints.
Network APIs
Cato
GraphQL API
Round-trip time, jitter, packet loss, Socket and high-availability state.
Setup & evaluation notes
API access to the relevant account and sites.
Network APIs
Ubiquiti / UniFi
UniFi API
Network and SD-WAN configuration and status.
Setup & evaluation notes
Controller/API access scoped to the selected environment.
Network APIs
Cisco Catalyst SD-WAN
Controller integration
SD-WAN telemetry from the Cisco platform.
Setup & evaluation notes
Validate controller version, permissions and required metrics during evaluation.
Network APIs
VeloCloud
SD-WAN integration
SD-WAN telemetry.
Setup & evaluation notes
Confirm version and telemetry coverage for the selected deployment.
Network APIs
Prisma Access
SASE integration
SASE telemetry from Palo Alto Networks.
Setup & evaluation notes
Confirm supported data paths and permissions for the selected deployment.
Network APIs
Zscaler
SASE integration
SASE telemetry.
Setup & evaluation notes
Confirm source configuration and telemetry scope during evaluation.
Network APIs
Netskope / EdgeConnect
SASE / SD-WAN integrations
Additional SASE and SD-WAN platform context.
Setup & evaluation notes
Confirm the exact vendor, platform version and required telemetry.
Protocols
SNMP
v1 / v2c / v3
Device resources, interfaces, uptime, identity and topology observations.
Setup & evaluation notes
Network reachability and scoped credentials. Prefer v3 authentication and encryption.
Protocols
ICMP
Active monitoring
Reachability, latency and packet loss.
Setup & evaluation notes
Allow monitoring traffic between the collection point and target.
Protocols
Syslog
UDP / TCP / TLS
Device and platform log events for search and investigation.
Setup & evaluation notes
Configure the sender and transport. TLS is available for encrypted transport.
Observability
OpenTelemetry
Logs / metrics / traces
Host, service, process, container and Kubernetes context.
Setup & evaluation notes
Configure collector and exporter settings for the selected sources.
Observability
Prometheus
Remote write / scraping
Infrastructure and application metrics.
Setup & evaluation notes
Configure the relevant endpoint, labels and authentication.
Protocols
NetFlow / IPFIX
Flow collection
Traffic patterns, conversations and top talkers.
Setup & evaluation notes
Enable flow export on supported equipment and validate export reachability.
Network APIs
Starlink
Starlink collection
Link and terminal telemetry.
Setup & evaluation notes
Validate endpoint access and collection requirements for the installation.
Observability
Zabbix
Streaming connector
Existing monitoring data through a streaming connection.
Setup & evaluation notes
Follow connector setup and verify incoming data.
Service workflows
ServiceNow
CommandLink ITSM integration
Command|Monitor creates CommandLink ITSM tickets. The existing integration syncs ticket work to ServiceNow.
Setup & evaluation notes
Configure the ticket mappings, routing and lifecycle behavior for your environment.
Service workflows
Jira
CommandLink ITSM integration
Command|Monitor creates CommandLink ITSM tickets. The existing integration syncs ticket work to Jira.
Setup & evaluation notes
Configure the project, ticket mappings, routing and lifecycle behavior for your environment.
Connection lifecycle
Prove the connection. Keep it healthy.
Onboarding includes source configuration, credentials and live incoming-data verification. Operators can see source status, recent activity and errors.
Configure with context
Source-specific forms expose the settings that matter for each integration.
Verify data arrival
Send a test event and inspect incoming records before completing setup.
Maintain the source
Rotate credentials, update configuration, pause collection or deprovision with cleanup.
Branch firewall
Nashville · Branch 014
Connected
Vendor API
Configuration
SNMP
Interface metrics
Syslog
Events
CommandLink ITSM
Ticket
Location context
Asset identity
Operator knowledge
Keep the sources. Simplify the stack.
Connect the network directly to the investigation.
Vendor APIs and collection protocols remain necessary to understand the environment. Consolidation removes redundant handoffs between monitoring, alerting and investigation tools.
Network
sources
Bring supported network platforms and protocols into shared asset context.
Service desk
choice
CommandLink ITSM syncs ticket work to ServiceNow, Jira and other supported ITSM platforms. Work directly in CommandLink when you want the complete workflow together.
Fewer internal
handoffs
Evaluate which connectors and scripts become unnecessary when related functions share one workflow.
A few good questions
Get clear
on the details.
Does every integration collect the same data?
Can we connect existing observability data?
Your next operational advantage
Put AI to work.
Leave the sprawl behind.
Bring your stack and a recent incident.
See what your team can simplify.