Build the platform behind always-on business.

CommandLink unifies connectivity, network, security, IT operations, and support in one intelligent platform. Join the team turning fragmented infrastructure into clear, accountable operations.

Remote-first opportunities across eligible locations

CommandLink engineer reviewing an operational interface across two monitors

100%

Year-over-Year Growth

5,000+

Providers in the platform ecosystem

300+

Team members and growing

2012

Established

100%

Year-over-Year Growth

5,000+

Providers in the platform ecosystem

300+

Team members and growing

2012

Established

WHERE YOU CAN MAKE AN IMPACT

Different disciplines. One accountable platform.

Every team helps replace handoffs and dead ends with clearer ownership and better outcomes. Find where your experience can make the biggest difference.

OUR JOURNEY

Built from software. Growing into the operating layer for enterprise IT.

We started with a conviction: adding another vendor would never fix a fragmented industry. Better software, clearer ownership, and stronger service could.

2012

Software first

CommandLink begins with a simple idea: the industry’s hardest infrastructure problems need a software answer. Its proprietary ITSM foundation brings alerting, automation, analytics, engineering support, ticketing, and billing into one connected operating environment.

2014

Turning manual work into software

CommandQuote and CommandDesk transform two traditionally complex workflows—telecom quoting and ticketing—into faster, more transparent software experiences. It is an early step toward giving customers greater visibility and control over every service interaction.

2018

Bringing the network into view

The platform moves closer to the infrastructure it manages. Agile ticketing views and direct integrations with switching and Wi-Fi access points connect service workflows with real network activity, giving teams more context behind every issue.

2019

Connecting the modern edge

CommandAPI brings multiple SD-WAN and SASE environments directly into the CommandLink platform. Technologies that were previously managed in isolation begin operating through one shared ITSM experience.

2020

Building an open operating layer

CommandAPI expands far beyond basic ticket eBonding. Open integrations with platforms such as ServiceNow bring inventory, performance, billing, and service data together—creating a more complete view of enterprise operations.

2022

Adding real-world context

Not every network incident begins inside the network. Utility outage monitoring adds power-event intelligence to the platform, helping teams identify root causes faster and respond with greater clarity.

2024

From visibility to action

CommandLink PRO expands the platform across connectivity, resilience, monitoring, and security. Automated LAN/WAN recovery, Starlink API integration, CommandMonitor, weather intelligence, and integrated MDR/XDR capabilities help teams detect, understand, and act from one place.

2026+

Building what comes next

CommandLink enters its next chapter with a five-year plan to invest $150–200M+ in new software. The focus: deeper intelligence, greater automation, and a more powerful platform that helps enterprises scale with fewer blind spots, fewer handoffs, and greater control.

HOW WE WORK

High ownership. Clear thinking. One team.

The work moves quickly because the problems are real. These are the behaviors that keep speed, quality, and trust moving together.

Own the outcome

Stay with the problem until it is solved—not merely handed off.

Own the outcome

Stay with the problem until it is solved—not merely handed off.

Find the signal

Go deep, separate what matters from the noise, and make the next step clear.

Find the signal

Go deep, separate what matters from the noise, and make the next step clear.

Move with purpose

Act quickly, communicate directly, and use judgment where the stakes are high.

Move with purpose

Act quickly, communicate directly, and use judgment where the stakes are high.

Build for scale

Improve the system so the next person can move faster than the last.

Build for scale

Improve the system so the next person can move faster than the last.

Raise the bar together

Challenge ideas, share context, and help teammates grow.

Raise the bar together

Challenge ideas, share context, and help teammates grow.

Start with the customer

Measure success by what gets better for the people relying on our work.

Start with the customer

Measure success by what gets better for the people relying on our work.

LIFE AT COMMANDLINK

Remote by design. Together on purpose.

Our teams collaborate across countries, functions, and time zones. Remote-first creates room for focus. Intentional gatherings create the shared context, trust, and memories that make distributed work stronger.

“The work is why we’re here. The people are why we stay.”

CommandLink team collaborating around a laptop

Celebrating the people behind the work

A closer look at how distributed teams build trust, recognize great work, and spend time together beyond the screen.

Product review meeting with the team around a table
Engineering discussion in front of a shared screen
Remote team member on a video call from a home office

Celebrating the people behind the work

A closer look at how distributed teams build trust, recognize great work, and spend time together beyond the screen.

Engineering discussion in front of a shared screen
CommandLink team collaborating around a laptop
Product review meeting with the team around a table
Remote team member on a video call from a home office
Engineering discussion in front of a shared screen
Product review meeting with the team around a table

Celebrating the people behind the work

A closer look at how distributed teams build trust, recognize great work, and spend time together beyond the screen.

CommandLink team collaborating around a laptop
Remote team member on a video call from a home office

Remote-first. Globally connected.

Hiring locations vary by role. Check each opening for eligible countries, regions, and work arrangements.

GROW WITH THE COMPANY

Your scope should not stand still.

“I’m incredibly grateful for the opportunity to grow here at CommandLink … What excites me most is the pace of innovation and the impact we’re making for our customers.”

Jon Warga

Vice President of Vendor & Cost Management · At CommandLink since 2023

JOINED AS

Senior Vendor & Cost Management

NOW

Vice President of Vendor & Cost Management

“Growing into this role at CommandLink has been one of the most rewarding challenges of my career”

Ian Ambrosio — Director of HR & Recruiting

“It’s a place where leadership is focused on lifting others up and helping everyone reach their full potential”

Jessica Burkavage — Director of Project Management

BENEFITS

Built to support the work
—and the life around it.

Benefits vary by country, employment type, and role. Your recruiter will share the details that apply to you.

Health coverage

Medical, dental, and vision support for eligible employees.

Health coverage

Medical, dental, and vision support for eligible employees.

Retirement support

Retirement plans and company contributions for eligible employees and regions.

Retirement support

Retirement plans and company contributions for eligible employees and regions.

Flexible time off

Time to recharge, reset, and handle life beyond work.

Flexible time off

Time to recharge, reset, and handle life beyond work.

Remote-first flexibility

Work from the environment where you can do your best work, subject to role and location.

Remote-first flexibility

Work from the environment where you can do your best work, subject to role and location.

Career growth

Expanded scope, mentorship, and opportunities to build new capabilities.

Career growth

Expanded scope, mentorship, and opportunities to build new capabilities.

Competitive compensation

Packages designed to recognize impact, experience, and market expertise.

Competitive compensation

Packages designed to recognize impact, experience, and market expertise.

Benefits, eligibility, and availability vary by country, role, and employment classification.

OPEN ROLES

Find the problem you want to own.

Explore opportunities across software, engineering, customer success, service delivery, sales, and business operations.

WHAT TO EXPECT

A clear process from first conversation to decision.

A transparent process helps everyone make a better decision. Exact steps may vary by role, and this outline must be confirmed by the recruitment team before publishing.

01

Apply

Choose the role that best matches your strengths and the problems you want to solve.

02

Talk with recruiting

Discuss your experience, goals, location, and what the role needs.

03

Meet the team

Explore the work through role-relevant conversations or practical exercises.

04

Decision

We close the loop clearly and share the next steps.

Candidate FAQ

How long does the interview process take?

Are interviews conducted remotely?

Will I be asked to complete an assessment?

How do location requirements work?

Can I apply for more than one role?

How can I request an interview accommodation?

How can I verify that a recruiter is legitimate?

Recruiting safety

CommandLink recruiters only contact candidates through approved company channels. CommandLink will never request payment, banking credentials, or purchases as part of an interview process.

Ready to build
what’s next?

Bring your craft, judgment, and drive to help make enterprise IT simpler, clearer, and more accountable.

Not seeing the right role today?

New opportunities are added as the team grows.