Streamlining Healthcare Network Management
See how a national medical treatment center used CommandLink to deploy primary and redundant secondary connectivity, prepare for SD-WAN-SASE deployment, and eliminate manual processes and reactive support.
National Medical Treatment Center
As a national medical treatment center, the client needed to focus on helping patients rather than managing their network and vendors. To do so, the client needed to upgrade and streamline their network management and support structure.
Client Profile
Medical Treatment Center. 85+ Locations Across the United States. Locations Across 20+ States.
Customer Challenges
01
Network Blind Spots
Lack of Visibility made it difficult to upgrade and streamline their network management and support structure.
02
Service Inventory
Difficulty in Managing Network Service Inventory.
03
Zero Automation
Zero Automation left the client with manual processes and reactive support.
04
Future SD-WAN Readiness
Prepare for Future SD-WAN Deployment while upgrading and streamlining network management.
CommandLink
Objectives
Primary Connectivity
Deploy primary dedicated internet/network connectivity across each location.
Secondary Redundancy
Deploy redundant secondary dedicated internet/network connectivity across each location.
SD-WAN-SASE Phase 2
Prepare for phase 2, focusing on SD-WAN-SASE deployment, starting late in 2024.
Reactive Support
Eliminate manual processes and reactive support.
Design to Monitoring
Unified vendor lifecycle management: one vendor for design, deployment, and monitoring.
Unified Services
Unified SD-WAN, security, voice, and connectivity services.
Smooth Rollout
Dedicated deployment team ensuring smooth rollout.
Custom NOC Support
Customized tier-3 NOC response.
Outcome
Simplified Operations
Reduced Complexity
Network Performance
Superior Reliability
Engineering Support
24/7 Tier-3 Support
Internal Team Relief
Smooth Transition Without Internal Resources
Network Insight
Unified Visibility + Deeper Analytics
Implementation Expertise
The client relied on CommandLink’s expertise in designing, deploying, and managing the new solution for a flawless implementation.
ITSM Efficiency
The client relied on CommandLink’s expertise in designing, deploying, and managing the new solution for a flawless implementation.
Support Offload
The client relied on CommandLink’s expertise in designing, deploying, and managing the new solution for a flawless implementation.