Dodge Alert Storms

More updates ≠ More clarity

Fragmenting ISP, SD-WAN, SASE, and security inventory/telemetry across tools triggers floods of duplicate alerts that block visibility.

The outcome? Downtime alerts get buried. Confusion causes delays. Critical actions slip through the cracks. And executives spend too much time digging for clarity.

DIA down

Case Ticket

1029

There has been an update to case ticket

1029

Dodge Alert Storms

More updates ≠ More clarity

Fragmenting ISP, SD-WAN, SASE, and security inventory/telemetry across tools triggers floods of duplicate alerts that block visibility.

The outcome? Downtime alerts get buried. Confusion causes delays. Critical actions slip through the cracks. And executives spend too much time digging for clarity.

DIA down

Case Ticket

1029

There has been an update to case ticket

1029

PULSE AI

AI-generated, role-specific summaries that cut through the notification noise so individuals and teams stay focused on what matters.

  • Automatically parses accounts and interprets context to prioritize cases.

  • Finds miscommunication, ticket stalling, or unresponsiveness.

  • Spotlights unusual patterns like lack of change.

  • Emails role-based summaries fine-tuned for executives, directors, managers, and engineers.

Dodge Alert Storms

More updates ≠ More clarity

Fragmenting ISP, SD-WAN, SASE, and security inventory/telemetry across tools triggers floods of duplicate alerts that block visibility.

The outcome? Downtime alerts get buried. Confusion causes delays. Critical actions slip through the cracks. And executives spend too much time digging for clarity.

DIA down

Case Ticket

1029

There has been an update to case ticket

1029

PULSE AI UPDATES

A new dashboard

PULSE AI UPDATES

A new dashboard

A birds-eye view of the network

The most important alerts

The most important cases

Locations with down services

Locations with degraded services

A birds-eye view of case creation trends

Role-Specific Alert Summaries

Don't just save time. Protect customer trust, brand reputation, and revenue.

Don't just save time. Protect customer trust, brand reputation, and revenue.

Executives

Make fast, confident decisions without reading every ticket.

Ops Managers

Spot bottlenecks and stalled issues before they escalate.

Engineers

Engineer-Led
Support

Stay laser-focused on actionable work, not inbox archaeology.

Customers

End-to-End
SD-WAN

See faster resolutions, less downtime, and proactive updates.

PULSE AI

SETUP

CommandLink Pro
subscription

1

2

Select case type

(only engineering initially)

Select users to receive summaries

3

4

Select frequency

(hourly, every four hours, daily, or weekly)

CommandLink Pro subscription

1

2

Select case type

(only engineering initially)

Select users to receive summaries

3

4

Select frequency

(hourly, every four hours, daily, or weekly)