Reducing WAN Costs for a National Law Firm
See how a large national law firm refreshed its WAN and internet strategy, streamlined migration from a costly MPLS solution, improved visibility, and enabled support automation.
Large National Law Firm
A large national law firm drastically cut its WAN costs and saved hundreds of IT and support hours by leveraging CommandLink's support automation and network consolidation tools.
Client Profile
Litigation Law Firm. 100+ Locations. Founded in 1990. 500+ Employees.
Customer Challenges
01
WAN Cost Pressure
Needs to lower WAN costs across 100+ locations.
02
Visibility & Inventory
Lack of visibility, no centralized management, and poor inventory management created network management challenges.
03
Manual Support
Zero support automation and manual support processes created unnecessary IT and support burden.
04
Vendor Support Issues
Terrible vendor support made it harder to manage the WAN and internet environment effectively.
CommandLink
Objectives
WAN Strategy
Refresh WAN and internet strategy to achieve cost savings and improved management
Visibility & Inventory
Increase visibility and enhance inventory management
IT Automation
Implement IT automation
MPLS Migration
Streamline migration from costly MPLS solution
Redundant Connectivity
Provided primary and redundant secondary dedicated internet/network connectivity at each location
90-Day Deployment
Easy deployment leveraging CommandLink’s 5,000+ technicians to professionally deploy services at each location in 90 days or less
Managed Connectivity
Offered a single-vendor solution with managed connectivity
ITSM Visibility
Utilized CommandLink’s proprietary ITSM platform for superior visibility
Outcome
WAN Cost Reduction
Significantly Reduced Cost of WAN
Network Management
Drastically Improved Network Visibility and Management
Rapid Deployment
Seamless Rapid Deployment Across All Locations Within the Desired Timeframe
IT Hours Saved
Enabled Support Automation to Save Hundreds of IT Hours
Deep Analytics
The client gained comprehensive visibility into their network thanks to CommandLink’s proprietary ITSM and deep analytics.
Performance + Price
By leveraging CommandLink’s superior network design, the client lowered their overall costs while improving performance simultaneously.
Tier-3 Offload
By leveraging CommandLink’s superior network design, the client lowered their overall costs while improving performance simultaneously.