Global Managed Security

Command|MDR unifies superior XDR technology, multi‑signal threat intelligence, and a 24/7 dedicated security POD to easily deploy, manage, and scale predictable security solutions for your organization.

Schedule a Demo

Managed Security

Eliminate Chaos

From Your Business

CommandLink is the only managed security that simultaneously simplifies and improves your security posture.

Only CommandLink consolidates your network, voice, and security management into a single-pane-of-glass ITSM, eliminating your vendor sprawl forever.

Address Your Security Gaps With CommandLink:

1. Alarm fatigue due to the high volume of alerts.

2. Constrained IT resources

3. Insufficient coverage in perimeter security measures

4. Discrete security infrastructure

5. Too many single-purpose solutions lack cohesion.

6. Identification of discrete threats

7. Inadequate oversight, monitoring, ticketing, and incident response

End-to-End IT Oversight

with CommandLink

CommandLink's advanced monitoring and alerting capabilities ensure real-time oversight of your entire IT and security environment, with custom workflows tailored to your needs.

From proactive service monitoring and granular alert policies to auto-support case creation assigned directly to your dedicated SOC team, we streamline issue resolution and keep your systems running seamlessly.

MDR Powered by Enterprise XDR

Alongside your entire technology stack, the Command|XDR ITSM cloud platform provides real-time 24/7 access to network, cloud, log, endpoint, and identity signals.

Network and Security,

Perfectly Aligned

CommandLink is transforming IT security by uniting the Network Operations Center (NOC) and Security Operations Center (SOC) within a single platform, fostering seamless collaboration on network and security challenges.

By integrating technology and security management under one vendor and ecosystem, CommandLink provides a scalable, streamlined solution that eliminates the complexity of managing multiple vendors.

Dedicated SOC Cyber Analysts (POD)

Command|Link is the only organization providing a dedicated group (POD) of cyber analysts that truly understand your business. The POD support model provides consistent outcomes with faster response times. Your security POD works around the clock, 24x7x365, leveraging AI and ML to identify and respond to cyber threats quickly and effectively. The team monitors SIEM alerts to help you quickly determine if they are active threats.

Events Monitored:

Security Information and Event Management

Ingestion of Existing IT and Security Systems

Lightweight Software Agent

Agentless SYSLOG Ingestion

Misconfigurations and Security Posture

Correlate Asset Policies With Benchmarks

Asset Discovery

Internal and External Network Scanning

Application Vulnerability Scanning

Cloud Ingestion (M365, Salesforce, AWS, Azure, Google)

Endpoints

Network Traffic Analysis

Detection of DDoS

Alerts and Events Prioritized

Real-Time Threat and Event Dashboards

Identify Risky User Behavior

Alert Criticality Assignment

Correlation Across Multiple Data Sources

Dedicated SOC Analyst POD

Threat Hunting by Experienced SOC Analysts

Live 24x7x365 SOC Analyst Review and Containment Support

Phishing

The Cost to Build an Internal 24/7 SOC:

$100,000

The average SOC analyst salary

6 MONTHS

Average time to source, hire, and train a single SOC analyst with 3-5 years of experience

6 ANALYSTS

The minimum headcount needed to run a 24/7 security operations center

$1,000,000

Average cost to build a 24/7 security operations center

Experience

Matters

Leverage the world's most sophisticated cyber analysts to enable your team to identify and eliminate any threat you face.

MDR Implementation

Command|Link will leverage our vast team of security experts to help ensure your MDR solution is implemented smoothly and effectively.

1. Planning

The first step in deploying your MDR solution will begin with an onboarding meeting with your dedicated Command|Link project manager. Your dedicated Command|Link security POD will help outline the implementation process for your project manager, who will ensure everything stays on track using Command|Link's proprietary project management system.

2. Deployment

Your Command|Link security POD will begin by deploying a test batch of small software agents to monitor your assets. Once the security agents have been deployed and working as intended, additional batches of users and assets will be deployed based on the pre-determined schedule. There are three deployment options: remote monitoring and management, group policy object deployments, or a manual deployment via a dedicated screen share time with each member.

3. Environment Tuning

Once the team finalizes the deployment of the security agents, the security POD will observe the data to learn patterns and ensure alert information is optimized by eliminating false positives (noise). Noise is defined as alerts that are generated too frequently due to conditions inside the environment. The team will tweak these alerts to increase their efficacy while reducing their frequency. There is no set timeline for tuning, as each environment is unique. We target 2-3 weeks, but sometimes it could be longer.

4. Active Monitoring

As the POD team monitors your environment, a real-time monthly report is prepared and delivered to the customer, showcasing the previous month's alerts and findings and confirming that the company's security posture is secure.

Proactive Protection

With Elite Hunting

Your dedicated security POD will proactively hunt using the SIEM platform 24x7x365, searching for malicious activity that has evaded traditional security defenses.

Your security POD uses various techniques, including data analysis, threat intelligence, and their own intuition, to identify and investigate suspicious activity.

Threat Level Strategy

Command|MDR prioritizes threats based on their potential impact on your organization, reducing the time it takes your dedicated SOC analysts to process, investigate, and mitigate them. While ALL alerts are still reviewed, this prioritization approach allows analysts to focus on the most important threats first.

Level 1: Active Threat

Malicious actors have already established themselves in your environment

Level 2: Imminent Threat

A high-alert condition that exists just before a malicious actor gains access to your environment

Level 3: Interesting Items

The remaining alerts are interesting items to note, but they do not rise to the level of an "Active" or "Imminent" threat

Benefits of Threat Hunting:

By proactively searching for threats, Command|Link reduces the risk of being compromised and improves your overall security posture.

Faster Responses:

Threat hunting enables you to detect and respond to threats more quickly, reducing potential damage caused by an attack.

Better Security

Threat hunting also identifies and addresses security weaknesses that attackers may exploit.

Superior Visibility

Threat hunting provides a better understanding of your security posture and threats.

Real-Time Security

Operations Center

The Command|SOC is a 24x7x365 security operations center staffed directly by CommandLink employees (no more inexperienced call center support from another continent). Your security POD analysts are all highly experienced and trained security analysts and engineers.

Faster Response Times

Speed

As threats arise, speed is crucial to mitigating threats. Thanks to a team of internal experts who know security and your business, threats are addressed faster and more effectively.

Command|XDR

Thanks to our meticulous onboarding process, Command|Link avoids false positives and addresses accurate and efficient alerts of malicious activity quickly and efficiently.

24/7 Fast Responses

With notifications within 15 minutes of detection and security analysts engaging within 30 minutes, you will be more likely to defend against malicious threats in a timely manner.

What To Expect:

Fifteen Minutes

A case will be opened, and an alert will be sent within 15 minutes of detecting a threat.

Thirty Minutes

For high-level alerts, your security POD will address the issue using the ORIENT framework within 30 minutes. Upon engagement, the security analyst will provide updates every 15 minutes and or engage in a real-time conversation to work together on the threat.

Resolution

The analyst will assist in the forensic investigation and future safeguarding upon containment.

Learn How CommandLink Can Empower Your Business

Schedule a Demo