ONE platform to manage your SD-WAN, UCaaS, CCaaS, firewalls, MPLS, network, switches, IP phones, installs, trouble tickets, bills, and network performance across the entire globe
Feeling overwhelmed managing countless IT vendors? CommandLink eliminates the chaos.
As the only platform designed to unify your IT infrastructure, enhance security, and streamline operations, we simplify your workload so you can focus on driving your business forward.
Before CommandLink:
You’re dealing with fragmented IT solutions, numerous vendors, outages, support problems, and broken processes. Managing everything efficiently feels like a constant uphill battle for IT.
After CommandLink:
You gain clarity and control in your IT operations. Our integrated platform allows you to streamline processes and ensure top-tier security, giving you a cohesive view of your systems.
Unrestricted Control of
Your Technology Stack
CommandLink empowers you with complete control over your technology stack, free from vendor interference or dependency.
Our platform is designed to give you the autonomy to manage and optimize your IT infrastructure on your terms, ensuring flexibility, efficiency, and scalability.
Eliminating Silos Between
Network and Security
CommandLink is revolutionizing IT security by integrating the Network Operations Center (NOC) and Security Operations Center (SOC) within the same platform, eliminating barriers between teams for seamless collaboration on network and security issues.
This unified approach aligns technology and security management under one vendor and ecosystem, delivering a scalable, streamlined solution free from vendor sprawl.
Command|Automate is a dynamic automation platform designed to streamline repetitive tasks and workflows within the CommandLink ITSM.
Whether sending notifications during a system disruption or auto-assigning contacts to locations, Command|Automate ensures efficient and consistent task execution.
Features like customizable workflows, event-driven actions, and an intuitive user interface reduce manual efforts and enhance operational efficiency, making it a valuable tool for your business.
Location Controls:
Location Management & Policies
Service & Equipment Inventory
Service Management
Analytics & Reporting
ISP Internet Services
Project Management:
Custom Workflows
Workflows & Checklist Customization & Automation
Project Management & Tracking
Project Managers Workflow Integrated
Support:
Configuration Change Tracking & Workflows
Dashboards
Command|POD Integrated Brillian Human Support
Field Dispatch Smart Hand Tech Management
Integrated Services & Management
Voice Controls:
Voice Configurations
Contact Center Controls
Phone System Controls
Billing Management:
Invoice Management & Automation
Customer Success and Sales Workflow Integrated
Security:
SD-WAN Configs
User Management
Security Controls
SASE Configurations
MDR, XDR, NDR
24/7 SOC
Resilient Service
Experiences
CommandLink enables you to shape seamless service experiences for employees, no matter where they are.
With full transparency at the most granular level, you can ensure every interaction is efficient, clear, and tailored to meet your team’s needs, driving productivity and satisfaction.
Effortless Changes
at Your Fingertips
CommandLink empowers you to make and request moves, adds, and changes effortlessly—without the need for a phone call.
Through our intuitive platform, you can manage updates and modifications with ease, saving time and streamlining your operations.
Granular Control Over
Your Network Traffic
CommandLink gives you the power to analyze and manage bandwidth traffic with precision.
Filter and control traffic by application, port, IP, or protocol, and make real-time, dynamic, or pre-scheduled bandwidth modifications as often as needed.
Scale Your IT
Without the Stress
CommandLink connects you directly with your dedicated Tier-3 engineering POD, giving you expert support to scale your IT infrastructure without adding headcount—or headaches.
Our team works as an extension of yours, ensuring seamless growth and operational efficiency at every step.
A strong analytics solution enhances your ability to see and act with precision and speed.
CommandLink Analytics is purpose-built to deliver focused insights, identifying challenge points and enabling you to address potential problems before they arise.
Covering SD-Routing, SD-WAN, SD-Security, and SD-Locations, our platform ensures your network operates at its best, always.
The CommandLink API provides seamless access to third-party apps like ServiceNow, enabling dynamic streaming push and pull functions.
With compatibility across any API-enabled application, CommandLink ensures smooth, real-time data exchange, simplifying workflows and enhancing productivity.
Single source platform to design, deploy and manage internet access, SD-WAN, SASE, security, cloud phone systems, & collaboration services in one unified SaaS platform.
