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24/7 SOC Defense Team

CommandLink's MDR delivers 24/7 SOC-as-a-Service to detect and respond to threats before they impact your business. Your dedicated security analyst POD act as an extension of your team, providing immediate expertise and hands-on assistance to neutralize threats anytime you need it.
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Turn Limitations

Into Strengths

Inexperienced teams with limited budgets, resources, and personnel leave your business vulnerable to cyber threats.

Your dedicated SOC team, armed with advanced certifications helps bridge these critical gaps—delivering expert protection and peace of mind without breaking the bank.

Dedicated SOC Cyber Analysts (POD)

Command|Link is the only organization providing a dedicated group (POD) of cyber analysts that truly understand your business. The dedicated security POD support model provides consistent outcomes with faster response times. Your security POD works around the clock, 24x7x365, leveraging AI and ML to identify and respond to cyber threats quickly and effectively. The team monitors SIEM alerts to help you quickly determine if they are active threats.

Events Monitored:

Security Information and Event Management
Ingestion of Existing IT and Security Systems
Lightweight Software Agent
Agentless SYSLOG Ingestion
Misconfigurations and Security Posture
Correlate Asset Policies With Benchmarks
Asset Discovery
Internal and External Network Scanning
Application Vulnerability Scanning
Cloud Ingestion (M365, Salesforce, AWS, Azure, Google)
Endpoints
Network Traffic Analysis
Detection of DDoS
Alerts and Events Prioritized
Real-Time Threat and Event Dashboards
Identify Risky User Behavior
Alert Criticality Assignment
Correlation Across Multiple Data Sources
Dedicated SOC Analyst POD
Threat Hunting by Experienced SOC Analysts
Live 24x7x365 SOC Analyst Review and Containment Support
Phishing

The Only Integrated

NOC & SOC on the Planet

Only CommandLink houses both a SOC and a NOC fully integrated into the same proprietary ITSM platform.

The unified approach to your network and security solutions creates an unprecedented ability to correlate and mitigate issues across your technology stack at scale.

What to Expect from SOC-as-a-Service:

1. 24/7 SOC Cyber Analyst POD
2. Unlimited Incident and Threat Hunting
3. Enterprise XDR Cloud Platform
4. Cross-Functional Threat Intelligence POD
5. Seamless NOC & SOC Collaboration Within the Same Organization and Platform
6. Custom Automated Workflows and Alerting Platform

SOC Powered by Enterprise XDR

Alongside your entire technology stack, the Command|XDR ITSM cloud platform provides real-time 24/7 access to network, cloud, log, endpoint, and identity signals.

Dynamic Alerting for

Smarter Security

CommandLink combines the powerful scope of our XDR platform with IT automation, enabling you to build a fully integrated custom alert policy for your security and tech stack with granular workflows based on time of day, user, location, service, and more.

Effortless Integration 

Across Your Ecosystem

Enable custom two-way workflow integrations with your TEM, Ticketing, CRM, ERP, Email, Phone, Text, or anything you can think of with the CommandLink API.
The Cost to Build an Internal 24/7/365 SOC:
$100,000
The average SOC analyst salary



6 MONTHS
Average time to source, hire, and train a single SOC analyst with 3-5 years of experience
6 ANALYSTS
The minimum headcount needed to run a 24/7 security operations center
$1,000,000
Average cost to build a 24/7 security operations center

Proactive Protection

With Elite Hunting

Your dedicated SOC will proactively hunt using our SIEM platform 24x7x365, searching for malicious activity that has evaded traditional security defenses.

The SOC uses various techniques, including data analysis, threat intelligence, and their own intuition, to identify and investigate suspicious activity.

Real-Time Security

Operations Center

The Command|SOC is a 24x7x365 security operations center staffed directly by CommandLink employees (no more inexperienced call center support from another continent).

Your security POD analysts are all highly experienced and trained security analysts and engineers.

Faster Response Times

Speed
As threats arise, speed is crucial to mitigating threats. Thanks to a team of internal experts who know security and your business, threats are addressed faster and more effectively.
Command|XDR
Thanks to our meticulous onboarding process, Command|Link avoids false positives and addresses accurate and efficient alerts of malicious activity quickly and efficiently.
24/7 Fast Responses
With notifications within 15 minutes of detection and security analysts engaging within 30 minutes, you will be more likely to defend against malicious threats in a timely manner.

What To Expect:

Fifteen Minutes
A case will be opened, and an alert will be sent within 15 minutes of detecting a threat.
Thirty Minutes
For high-level alerts, your security POD will address the issue using the ORIENT framework within 30 minutes. Upon engagement, the security analyst will provide updates every 15 minutes and or engage in a real-time conversation to work together on the threat.
Resolution
The analyst will assist in the forensic investigation and future safeguarding upon containment.

Get the Best Protection With the Best SOC

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22722 29th Drive SE Suite 100 Bothell, WA 98021
Single source platform to design, deploy and manage internet access, SD-WAN, SASE, security, cloud phone systems, & collaboration services in one unified SaaS platform.
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