See how one of the world's largest food distributors uses CommandLink to optimize their business
Global Food Distribution
A Wholesale food and beverage provider who is one of the largest companies in the U.S. and an industry leader in supply chain innovation. Founded in the early 1900’s as a supplier to independent grocery stores, they now service customers of all sizes, supplying more than 14,000 independent supermarkets, chain stores, military bases, and institutions with over 140,000 different products.
Business Model
Their customers include grocery giants such as the Target Corporation, Safeway Inc., Winn-Dixie, Giant-Carlisle, Giant-Landover, Stop & Shop, and 1000’s of independent store/supermarket owner/operators.
Customer Challenges:
Reliability Challenge
How do you source, deploy and manage the primary, secondary and tertiary diverse circuits required to build an always on high-availability unified SDWAN network?
Management Challenge
Challenged with supporting, monitoring and managing hundreds of circuits sprawled across multiple vendors
Pricing Challenge
MPLS connectivity is expensive, bandwidth constrained and not designed for connecting and prioritizing cloud applications and real-time multi-path routing
Deployment Challenge
Managing multiple vendors and installations at hundreds of sites was an unmanageable workload for the client
Delivering single source competitive Internet access pricing and predictability for accounting
25x Increased
Bandwidth was increased 25x by installing diverse high capacity internet circuits that are aggregated into one encrypted WAN
3x Faster Install
Replacing dozens of vendors with just one vendor made the install process much easier
Maximum ROI
Massive time savings for the customer IT team realized through consolidation, dedicated project management & engineering support
Highlights:
Bandwidth
CommandLink aggregates hundreds of globally diverse local loop providers. Our proprietary qualification system allows us to plan circuit diversity and cost optimized bandwidth.
Support
CommandLink eliminated the tiered support found at all major telcos. In its place CommandLink provided a dedicated tier 3 engineering POD support 24/7.
Real-Time Visibility
The CommandLink web APP unifies all circuits, services, installations, support cases, billing and real-time network monitoring and reporting into a single platform that provides scale and time saving for the IT team.
Billing
Multiple vendor invoices at each location spanning hundreds of locations is a mess. CommandLink delivers simple granular automated single invoice billing supported by a dedicated and empowered billing specialist.
Deployment
Each project is managed in tandem by a certified project manager and deployment design engineer. With over 5000 local field techs and proprietary technology project management software, CommandLink delivers tailored installations and project schedules.
Single source platform to design, deploy and manage internet access, SD-WAN, SASE, security, cloud phone systems, & collaboration services in one unified SaaS platform.
